Q1: Which antenna should I choose for my Helium (HNT) miner (like Bobcat or Nebra), and what is the connector?
A: We recommend our specifically designed 868MHz LoRa outdoor fiberglass omni-directional antenna. This antenna features a standard N-type male plug with 50 Ohm impedance, perfectly suited for the 868MHz EU band used by LPWA, LoRaWAN gateways, and IoT node devices.

Q2: Can I use a standard extension cable to connect my 868MHz outdoor antenna?
A: We strongly advise against using cheap or mismatched extension cables. Using a standard RG58C cable for high-frequency bands like 868MHz can cause massive signal attenuation (for example, a 20-meter RG58 cable could drastically reduce RF power for both reception and transmission). To ensure signal quality, always choose our low-loss coaxial cables (such as Y240 or LMR series replacements).

Q3: Where is the best place to install indoor and outdoor antennas?
A: RF signal coverage is heavily influenced by height and physical obstacles. For outdoor antennas (like fiberglass gateway antennas), we recommend installing them vertically in an open, high location to maximize the line of sight. If you must use it indoors, place it as close to a window as possible, but note that glass with thermal properties or tints might block the RF signal.

Q1: How should I waterproof the antenna connections during outdoor installation?
A: To prevent water ingress and signal loss in harsh weather, you must use self-amalgamating tape to seal the connection between the antenna and the cable, making it completely watertight. Please note that standard electrical insulation tape is not the same and will not provide adequate protection, so do not use it as a substitute.

Q2: How can I fix the miniature antenna connection inside my router or device if it breaks?
A: We provide various miniature adapter solutions, such as the ultra-thin 1.13mm U.FL IPEX to SMA Female pigtail cables. These accessories are perfect for fixing or upgrading internal physical connections in PCs, wireless routers, and Bluetooth hubs without sacrificing performance.

Q1: What are your shipping times and delivery policies?
A: We offer free shipping on all orders, with standard delivery typically taking 4-9 business days. Additionally, if your order total exceeds $200 at checkout, your shipping will be automatically upgraded to Express shipping for free.

Q2: Can I return the product if it does not meet my technical requirements?
A: Yes, We offer a 14-day free return policy, provided the item remains in resalable condition. All our products undergo rigorous quality inspections in our warehouse before shipping and come with the applicable manufacturer’s warranty to ensure a safe and worry-free shopping experience.

Q3: Do you offer custom services if I need a specific cable length or a rare adapter combination?
A: Yes, YILIANDUO provides personalized product customization services. If you cannot find the specific RF adapter or cable combination you need on our website, you can contact our technical team directly at antennaman@yilianduo.com, and we will provide a professional custom solution.