Политика возврата средств

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at antennaman@yilianduo.com. Please note that returns will need to be sent to the following address: 

518000
China Guangdong Province Shenzhen Longgang District Nanwan Subdistrict 3A3, 3/F, Block A2, Bai Men Qian Industrial Zone, No.215,Busha Road

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at antennaman@yilianduo.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at antennaman@yilianduo.com.

Shipping Methods

  • The payment >=USD200, Shipped via Express for free with the tracking number.(DHL, UPS, FedEx, EMS, TNT)
  • The payment <USD200, Shipped via regular standard shipping, just USD5 for the tracking number. But please pay an extra remote fee and BKC Bunker Charges if your shipping address belongs to a remote area.
  • According to the buyer’s request.

Note:

  • Please include your latest phone number as it may acerbate the delivery. The courier may contact you before they go to your place.
  • Please note that the terms only apply to the following countries/areas:
    North America, Aus, NZ, West Europe, Japan, Korea.
    For other countries, the shipping might be the same as those countries, but please contact us for details.
  • Import duties, taxes, and charges are not included in the item price or shipping charges, These charges are the buyer's responsibility, please check your country's Customs office to determine what these additional costs will be prior to bidding/buying.

Estimated Delivery Time:

  • Normally it takes only about 5-7 days by express shipping (DHL, UPS, FedEx, EMS, TNT)
  • For regular airmail. Please use the following delivery time for reference